Shipping Policy

Last Updated: September 9, 2026

At ColorAura (Vanya Fashion, RAVINDRA DUTT DOBHAL HUF), we aim to process and deliver your orders safely and on time. This Shipping Policy explains how orders are processed and delivered.

  1. Order Processing

Orders are generally processed within [1–3 business days] after successful order confirmation and payment, subject to product availability.

Orders placed on weekends or public holidays may be processed on the next business day.

During sales, festive periods, or periods of unusually high order volume, processing may take longer than usual.

  1. Delivery Time

Once your order has been shipped, the estimated delivery time is generally [3–7 business days], depending on the delivery location and courier service.

Delivery timelines are estimates and are not guaranteed. Delays may occur due to weather, courier operations, public holidays, remote locations, transportation issues, or other circumstances beyond our reasonable control.

  1. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

Any free-shipping offer will be subject to the terms and conditions applicable to that offer.

  1. Order Tracking

Once your order has been shipped, tracking details may be shared with you through the contact information provided during checkout.

You can use the tracking information to check the status of your shipment through the relevant delivery partner.

  1. Delivery Address

Customers are responsible for providing a complete and accurate shipping address, including:

ColorAura will not be responsible for delays or failed deliveries caused by an incorrect or incomplete address provided by the customer.

  1. Failed Delivery

If a delivery attempt fails because the customer is unavailable, the address is incorrect, or the customer does not respond to the delivery partner, additional delivery attempts may be made according to the courier’s policies.

If the package is returned to ColorAura because of a failed delivery, additional shipping charges or other applicable conditions may apply before the order can be re-shipped.

  1. Damaged Package

If you receive a package that appears visibly damaged or tampered with, please document the condition of the package and contact ColorAura customer support as soon as possible.

Where appropriate, photographs or videos may be requested to investigate the issue.

  1. International Shipping

Unless specifically stated otherwise at checkout, ColorAura currently offers shipping only to locations where delivery is available through our logistics partners.

Any applicable customs duties, import taxes, or other charges for international shipments, where offered, may be the responsibility of the customer.

  1. Delivery Delays

ColorAura is not responsible for delays caused by circumstances beyond our reasonable control, including natural disasters, extreme weather, strikes, government restrictions, courier disruptions, technical issues, or other unforeseen events.

We will, however, make reasonable efforts to assist customers in tracking delayed shipments.

  1. Contact Us

For shipping or delivery-related questions, please contact:

ColorAura
Email: support@coloraura.co.in
Phone: 8595829873

Please mention your order number when contacting us about an existing order.